New Roles and Capabilities in Office Communications Server 2007 R2

Lots of customers also have questions about the new roles and capabilities in OCS 2007 R2. Idem with this blogpost a short list is provided.

Office Communications Server 2007 R2 introduces the Unified Communications Application Server (UCAS) which is installed on each front end server. e-office will install also the UCAS server to support these capabilities for our internal employees. This UCAS component enables many of the new capabilities in OCS 2007 R2 which are implemented as UCAS applications. The table below shows new Office Communications Server 2007 R2 roles and associated capabilities.

Roles	Component	Capabilities
Conferencing Auto Attendant (CAA)	UCAS Application	PSTN dial-in conferencing
Conferencing Announcement Service (CAS)	UCAS Application	PSTN dial-in conferencing, Music on hold
Call Control Server (CCS)	UCAS Application	Single Number Dialing for mobile phones
Automatic Call Distribution (ACD)	UCAS Application	Response Group
Interactive Voice Response (IVR)	Web Component	Workflows for Response Groups
Application Sharing	MCU	Desktop Sharing via RDP
Mobile Communicator Express (MCX)	CWA	Single Number Dialing for non-Microsoft phones
Channel Service, Lookup Service, Web Service and Group Chat Console	Chat Server	Group Chat
Attendant Console	Client	Delegation, Boss/Admin, Console

 

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