Tuesday, July 28, 2009

Update on Microsoft Downloads

Microsoft Office Communications Server 2007 R2 Hotfix KB 968802

This download contains an update for Microsoft Office Communications Server 2007 R2.

7/28/2009
3030

Microsoft Office Communications Server 2007 R2 Attendant Hotfix KB 970275

This download contains an update for Microsoft Office Communications Server 2007 R2 Attendant.

7/28/2009
38782

OCS 2007 R2 Documentation

Use this page to find technical documentation to help you understand, plan, deploy, and operate Microsoft Office Communications Server 2007 R2 servers.

7/27/2009
860

Friday, July 24, 2009

Microsoft Office Communications Server 2007 R2 Site Resiliency White Paper released

File Name:
Office Communications Server 2007 R2 Site Resiliency.docx

Version:
1.0

Date Published:
7/22/2009

Language:
English

Download Size:
410 KB

Overview

Using backup and restoration procedures for site disaster recovery as described in the Microsoft Office Communications Server 2007 R2 documentation library topic Backup and Restoration, can entail some downtime for users.
This white paper describes a site resiliency solution for Office Communications Server 2007 R2. The solution includes an Enterprise pool that spans two geographically separate sites. The solution provides a failover mechanism between the two sites to ensure that Office Communications Server functionality such as instant messaging, presence, and conferencing remains available even if one of the sites becomes unavailable.
This white paper is divided into three main sections:

  • The Solution section provides an overview of the tested and supported site resiliency solution described in this paper.
  • The Test Methodology section describes the testing topology, expected behavior, and test results.
  • The Findings and Recommendations section provides practical guidance for deploying your own failover solution.

To successfully follow this paper, you should have a thorough understanding of Office Communications Server 2007 R2 and Windows Server 2008 Failover Clustering.

Source: Microsoft Download

Tuesday, July 21, 2009

OCS PIC Provisioning Site is live!

In case you missed it: https://ocspic.livemeeting.com/provision/ is live since 20th of July 2009.

See alto the provisioning guide:

This document describes the requirements and processes for activating and provisioning public instant messaging (IM) connectivity for Microsoft® Office Communications Server 2007 R2, Office Communications Server 2007, and Live Communications Server 2005.

DOWNLOAD

Lookout 1.0

SPOT: Worth reading it.

Lookout 1.0

UC Planet Lookout 1.0 is the industry's first dynamic WAN Bandwidth Management (WBM) software for Microsoft OCS 2007 and OCS 2007 R2. Lookout 1.0 enables the OCS administrators and network administrators to:

  • Group the Microsoft Office Communicator (MOC) users into logical "sites" or "locations"
  • Limit calls from/to certain locations (such as remote or overseas offices)
  • Assess the usage for capacity planning and for managing available bandwidth as new users, sites and communications modes are provisioned

UC Planet Lookout 1.0 software provides dynamic WAN Bandwidth Management (WBM) capabilities to customers who wish to avail these functions as they roll out Microsoft OCS 2007 and OCS 2007 R2 for voice, video and conferencing. The software implements WAN Bandwidth Management as an add-on to OCS.

http://www.ucplanet.net/products.html

Wednesday, July 15, 2009

Upcoming scheduled AOL / PIC maintenance window - July 15, 2009 - July 16, 2009

Summary:

America Online will be performing scheduled maintenance on their SIP Access Gateways during the following maintenance window:

Confirmed Maintenance Start Date : 07/15/2009 22:00 ET (24 Hour Time)

Projected Maintenance End Date : 07/16/2009 00:00 ET (24 Hour Time)

There may be sporadic access service availability and users may experience service disruption.

User Action:

No action needs to be taken by your Office Communications Server administrator(s).  Additionally, there will not be any further notification regarding this maintenance activity unless there is a broad disruption of service.  In such cases, we will relay outage communication accordingly.

References:

· http://blogs.msdn.com/scottos/archive/2009/07/15/upcoming-scheduled-aol-pic-maintenance-window-july-15-2009-july-16-2009.aspx

· http://twitter.com/ucteam

Tuesday, July 14, 2009

Chat Solution Extends Benefits of Unified Communications to Web Site Visitors

_____
More information please sent us an email info@e-office.com and see our live OCS WebChat client on the e-office products page. **DOWNLOAD THE OCS WebChat FLYER at UCVUG **

______

Chat Solution Extends Benefits of Unified Communications to Web Site Visitors

Many companies use Microsoft® Office Communications Server 2007 R2 to enrich internal communications. Now e-office WebChat extends those benefits to users of a company’s Web site. Web visitors use the application to initiate a chat with the first available employee in the appropriate department. Companies can inexpensively extend existing infrastructure by using e-office WebChat to offer group online presence and direct communication.

Business Needs

e-office, based in Houten, the Netherlands, is a software company that helps people communicate, collaborate, and coordinate in easier ways.

 


Often there are many people in a company who can help a Web site visitor—but how does he or she reach them? e-office WebChat handles it, intuitively and with a clean, responsive interface. 

 

Menno Windsma
Director
e-office

As a Microsoft® Gold Certified Partner and Voice Specialized Partner, e-office offers unified communications solutions using Microsoft Office Communications Server 2007 R2. “Our clients have found significant value in Office Communications Server 2007 R2,” says Menno Windsma, a director at e-office. “It provides an outstanding infrastructure for extending unified communications capabilities unlike any other competitive platforms.”

At the same time, however, Windsma saw an opportunity to offer expanded benefits to company clients. “At e-office,” he says, “we believe that unified communications should address more than internal infrastructure. It should also help people from outside the organization get in contact with the right people inside the organization.”

For example, potential customers visiting a sales-oriented Web site often want to talk to an expert before deciding to buy. Or existing customers may need to speak to a support person in order to solve their problems immediately. But few Web sites offer a chat option; most potential customers have to send an e-mail message and wait for a response.
Some Web sites do offer chat features, where the Web user asks a question that can be directed to someone in the organization. Such functionality, however, requires that the company invest in a separate chat system, rather than build on Office Communications Server 2007 R2.

Conversely, many organizations enjoy the presence features of Office Communications Server 2007 R2—the indicators that somebody may be traveling, in a meeting, or available to talk—and wish they could extend presence beyond the organization. But a visitor to a Web site, initiating a relationship with the company, usually doesn’t have a particular contact in mind. Instead, most visitors want to connect with anyone who has expertise and is available.

Thus, e-office sought a more effective way for a Web user to find someone to chat with. More broadly, it hoped to expand the benefits of Office Communications Server 2007 R2 and offer them beyond the organization.

Solution

To meet these goals, the company developed a solution called e-office WebChat, which provides a configurable and customizable chat solution that can be embedded in an organization’s Web site. WebChat connects Web users to people in the company using Office Communications Server 2007 R2.

“The development went very smoothly,” says Michiel van Oudheusden, a software architect at e-office. “The Office Communications Server 2007 R2 software development kit and examples helped us to get programming up to speed quickly.” e-office built WebChat using the Microsoft Silverlight™ browser plug-in. “Using Silverlight, it’s easy to build applications that can be deployed with a rich user interface in any Web browser,” he says. “Technically, Silverlight supports a duplex channel, so we can easily move information back and forth. And Silverlight is very extensible—we plan to exploit more of its rich functionality in future enhancements.”

In e-office WebChat, the Web user initiates a chat with a group, such as Sales or Support. Behind the scenes, the application finds an available member of the group, using rules that the company has configured to take advantage of the presence features of Office Communications Server 2007 R2 and the group definitions of the Active Directory® service or the Microsoft SQL Server® 2008 Enterprise data management software. In setting their presence status, employees can decide if they want to be included in the group’s Web site presence. If any employee in a group is available, the chat function is activated on the Web site, and the Web user is automatically connected to one of the available people.

The chat solution initially displays the group’s unique image and e-mail address. Once the chat is initiated, the responding employee’s name, e-mail address, and picture are displayed. When finished, the conversation can be filed for later use.

Benefits

A company can use e-office WebChat to enhance direct communication with customers through its existing Web site, using the Office Communications Server 2007 R2 infrastructure.

  • Extends existing infrastructure. e-office WebChat extends an organization’s existing Office Communications Server 2007 R2 infrastructure to Web users through a chat solution on a public Web site. It helps maximize the value of features such as presence by deploying them beyond the organization’s boundaries. In so doing, it provides a cost-effective chat solution. “In comparison to our competitors,” Windsma says, “e-office WebChat is quite inexpensive, because it uses your existing communications systems. You don’t need to roll out any new infrastructure. You’re simply extending your existing software and hardware.”
  • Provides group online presence. With e-office WebChat, a Web user can easily find someone to answer a question immediately. “Often there are many people in a company who can help a Web site visitor—but how does he or she reach them? e-office WebChat handles it, intuitively and with a clean, responsive interface,” Windsma explains. “If anybody in the group is online, customers can communicate with the organization. Compared with the individual-based approach, this greatly enhances presence.”
  • Creates direct communication. Often a Web user wants a quick answer from an expert, and e-office WebChat provides that direct communication. “You ask a question and you get an answer right back,” Windsma says.

In addition, e-office WebChat personalizes that communication. “You see the picture of the person you’re chatting with, so it’s not just somebody in a group. You’ve made a personal contact,” says Windsma. The software has helped the company establish a personal relationship with the Web site visitor. In future interactions, the Web user and responding employee are no longer anonymous entities, but two people responding to each other as human beings.

For more information about other Microsoft customer and partner successes, please visit:
www.microsoft.com/casestudies

Check the source of this document on Source

This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Document published July 2009

MVP Award Package 2009

Via this way I would like to congratulate Microsoft for sending out the best MVP Award Packages ever (2009). Yesterday they shipped my Office Communications Server – 2009/2010 Award Package. Unboxing this Award is really nice! And ofcource completely different comparing it to other years.

P1030519

This time the Award Package contains:

  • nice blue box – the MVP Award is in there
  • nice card to take with you on Microsoft Conferences/events
  • nice pin for your t-shirt
  • Some additional information about the MVP Program (**NDA**)

As I said before I’m very glad to be recognized for my contributions and technical skills in the communities worldwide. We will continue this year to keep up the good work. Special thanks to Toby Richards and Richard Kaplan for making this happen. And for the UCVUG.nl or UC Weblog end-users stay tuned!P1030521

The entire package:

P1030518

Again stay tuned on this UC Weblog by RSS or Twitter/Facebook. For the Dutch Community stay tuned on UCVUG.nl (Unified Communications Virtual User Group – Netherlands). For the session of September 2009 claim some room – still sets available. And also stay tuned on my UC Summerschool sessions during the summer period. Bye!

-Joachim Farla

Monday, July 13, 2009

Federation/PIC changes Part II

As described before:

"Federation is an important goal for the Office Communications Server team and we are excited to announce several changes to public IM federation between Office Communications Server and public IM networks, effective July 1, 2009:

  • The Live Communications Sever Public IM Connectivity (LCS PIC) license will be renamed Office Communications Server Public IM Connectivity (OCS PIC) license.
  • Customers with Office Communications Server 2007 R2 Standard CAL or Office Communications Server 2007/Live Communications Server 2005 SP1 Standard CAL with Software Assurance will no longer require an additional license to federate with Windows Live.  (A license will still be required for federation with AOL & Yahoo!.)
  • With Windows Live federation, customers will be able to add Windows Live contacts to their Office Communicator contact list, view presence and send and receive instant messages.

For more information on public IM connectivity with Office Communications Server, please go to http://www.microsoft.com/communicationsserver/en/us/public-im-connectivity.aspx."

Looking in this a little bit further you can see that you can provision your domain name for a 120 days trail. After some discussions with Microsoft EMEA Global Partner Support they provided me with this URL to provision your public domain name.

https://ocspic.livemeeting.com/provision/ (available on the 20th of July 2009)

Thanks Lauwrensz for figuring this out! Enjoy the trail!

Thursday, July 9, 2009

Hot Microsoft Downloads on COMO!

Microsoft Office Communicator Mobile 2007 R2

Microsoft Office Communicator Mobile is a unified communications client for Microsoft Office Communications Server 2007 R2. Communicator Mobile runs on Microsoft Windows mobile 6.0 (or higher) software for Pocket PC and smartphone devices.

7/7/2009
1517

Microsoft Office Communicator Mobile 2007 R2

Microsoft Office Communicator Mobile is a unified communications client for Microsoft Office Communications Server 2007 R2. Communicator Mobile runs on Microsoft Windows mobile 6.0 (or higher) software for Pocket PC and smartphone devices.

7/7/2009
2229

Tuesday, July 7, 2009

Spotlight on Exchange 2010: Voice Mail Preview - Part 1: Introduction

Absolutely cool and worth reading it. Exchange 2010 and Voice Preview.

Source: http://msexchangeteam.com/archive/2009/06/29/451695.aspx 

Screenshot 1:

image

Screenshot 2:

image

And the new feature in Exchange 2010 – translation of your Voice Mail in basic email messages. Cool! Microsoft you did absolutely a very nice job. This basically means that your Enterprise Search Engine of Outlook is capable to find related items right within your incoming voicemail messages.

Technorati Tags:

7 days from now on! WPC 2009!

image This year on the WPC 2009! Different sets on Unified Communications sessions. More on sessions about UC use the schedule builder on the site.

Also e-office is attending the world partner conference 2009. Please visit us or contact Menno Windsma (Director – Microsoft Devision e-office) on menno.windsma@e-office.com (mail/IM).

BP007 Winning in Unified Communications with Microsoft Office Communications Server

Presenters: Albert Kooiman, Eric Swift

Tue 7/14 | 2:00 PM-3:00 PM | La Louisiane C

Hear an overview of the Microsoft software-based communications strategy, including unified conferencing, voice and telephony, and how it fits into the broad Microsoft unified communications vision. Explore the development roadmap, your opportunities, and programs you can participate in to help you win in this space. This session is for partners with new and existing Microsoft UC practices at a time when cost savings and environmental responsibility are driving customer investment.

Session Type: Breakout Session

Track: Business Productivity

Competency Focus: Unified Communications Solutions

Partner Type: Systems Integrator/Services

Product: Office System, Office System: 2007 Office System, Servers: Exchange Server

---------------------------------------------------------------

SS002 Unified Communications in Software-Plus-Services World

Presenter: Rich Cannon

Mon 7/13 | 3:30 PM-4:30 PM | 215-216

Leverage the near ubiquitous presence of Microsoft Outlook and the Microsoft Office system with hosted services to expand the value you can provide to customers. Grow your existing software business with hosted Exchange, SharePoint, and OCS. Partnering with a Microsoft Communication Services Hoster with a private-label solution opens up new revenue opportunities just when SMB customers are looking for affordable enterprise class messaging and collaboration solutions to provide anywhere access.

Session Type: Breakout Session

Track: Software-plus-Services

Level: Intermediate

Partner Type: Hoster, Independent Software Vendor, Telco

Product: Microsoft SharePoint, Servers: Exchange Server, SQL Server 2008

---------------------------------------------------------------

IND006 Hosted Email to Hosted Unified Communications for SMBs

Presenters: Alex Danyluk, Jon Harmer

Wed 7/15 | 2:00 PM-3:00 PM | 243-244

Hosted services are predicted to continue to grow despite the economic downturn. This session discusses some of the best practices in offering hosted Email and Unified Communications to SMB customers. We explore how bundling Email and UC with Service offerings, like Broadband and Mobile, can help grow revenue, win and retain customers. We also discuss how you can either leverage your current VoIP platforms or partner with VoIP providers to offer full UC services.

Session Type: Breakout Session

Track: Industry

Level: Intermediate

Partner Type: Hoster, Telco

Product: Mobility: Windows Mobile 6.5, Servers: Exchange Server

---------------------------------------------------------------

EPG002 Making Money While Saving Money for Your Customers with Microsoft Unified Communications

Presenters: Paul Nichols, Arthur Schoeller

Wed 7/15 | 3:30 PM-4:30 PM | Auditorium B

The market for traditional real-time communications systems is now in full transition to software-based unified communications. Learn how Microsoft Office Communications Server can provide service revenue opportunities by reducing communications costs for customers. In addition to reviewing the overall market opportunity Microsoft presents data on customer ROI, what tools are available, and a model of Partner service revenues when engaging in an Office Communications Server opportunity.

Session Type: Breakout Session

Track: Enterprise Partner

Level: Intermediate

Partner Type: Independent Software Vendor, Systems Integrator/Services

---------------------------------------------------------------

Source: www.mspartnerconference.com

Monday, July 6, 2009

UC Summerschool sessions

REGISTRATIONS ARE OPEN!

image As you saw before on this weblog during the summertime e-office will organize Summer school sessions on different sets of topics.

I will be on stage by organization two Unified Communications sessions at e-office (Houten).

Map picture

Within this session we are trying to develop inspiration for each of you. Within the Unified Now with Unified Communications sessions we are going to talk about; Office Communications and different sets of topologies, integrations with Microsoft Office SharePoint Server 2007, various client, Group Chat Server, Enterprise Voice, SIP Trunking, Third Party Vendors.

At the end we are working out a customer case during a white board session. The latest topic of the day will be more in-depth information about the BPOS Suite Microsoft released a couple of months ago. Comparison on premise OCS and S+S OCS (BPOS)

  • The session language: (Dutch)
  • Session duration: 2.5 – 3.0 hours.
  • Costs: free course

REGISTRATIONS ARE OPEN:

  • Session 1. 30 July 10:00-13:00, Level: 250-300 (REGISTER)

Live Meeting information session 1:

meet:sip:joachim.farla@e-office.com;gruu;opaque=app:conf:focus:id:bfcfe2654c8848448132c3de2bb9b43b%3Fconf-key=4696

Phone: +31880028307 [English] Conference ID: 91189

  • Session 2. 15 Sept 10:00-13:00, Level: 250-300 (REGISTER)

Live Meeting information session 2:

meet:sip:joachim.farla@e-office.com;gruu;opaque=app:conf:focus:id:c62695eae1444aeb862d7f4f401ccf1a%3Fconf-key=2810

Phone: +31880028307 [English] Conference ID: 35523

IMPORTANT: We prefer you join our sessions physically at          e-office to improve the interactions over the scheduled courses. If you are unable to make it these days you can also join online during the day via Live Meeting or Dial in Conferencing. While signing in make sure you type your entire name and organization.

 

Popular downloads on MSFT Download

Office Communications Server Public IM Connectivity Provisioning Guide

This document describes the requirements and processes for activating and provisioning public instant messaging (IM) connectivity.

7/1/2009
3558

Microsoft Office Communicator for Java Frequently Asked Questions

This document answers the most frequently asked questions about Microsoft Office Communicator for Java.

6/30/2009
5258

Microsoft Office Communicator Mobile for Java Getting Started Guide

In this guide, we show you the new features that are available with Communicator Mobile for Java, and then explain how you can put Communicator Mobile for Java to work for you to improve your communication when you are away from the office.

6/29/2009
3431

Quick Reference Card for Communicator Mobile for Java

This quick reference card summarizes the common calling, IM, presence, and contact management tasks in Microsoft Office Communicator Mobile for Java.

6/29/2009
4560

Friday, July 3, 2009

Wh00t!

Wh00t! This morning I did accomplish my exam in System Center Virtual Machine Manager. 756/1000 points.

TS: System Center Virtual Machine Manager, Configuring

image

By the end of the year I also need to do 088-924. No time ;-( (Still no R2 content in it so I will wait for some other time)

We will keep up the good work! Wonderful exam this one btw.

Thursday, July 2, 2009

Summerschool @ e-office! Join us now (Only Dutch).

WEBSITE IS LIVE: http://summerschool.e-office.com

Gebruikt u de vakantietijd ook graag om eens rustig bij te lezen over alle ontwikkelingen binnen uw vakgebied? Wilt u daarnaast ook nog wat tijd overhouden voor ontspanning? Tijdens de e-office summer school sessies kunt u in korte tijd uw kennis bijspijkeren op het gebied van Unified Communications, BlackBerry, Social Software, Collaboration, Email Management en SaaS.

De sessies van summer school variëren van conceptuele sessies tot 'deep dives' op het gebied van de nieuwste technologieën. Tijdens elke sessie maakt u in korte tijd kennis met ideeën, concepten en technologie zonder de opsmuk van commerciële presentaties.
In de sessies komen de nieuwste technologieën en producten van Google, IBM, Microsoft en RIM aan bod. Denk hierbij aan Google Apps, IBM Lotus Connections, Microsoft Office Sharepoint Server en BlackBerry Enterprise server.
Tijdens de sessies 'work21 - leiderschap & management' en 'slim vergaderen' hoort u onze visie op 'Het Nieuwe Werken' en hoe dit úw organisatie kan helpen efficiënter te werken en zodoende uw onderscheidend vermogen richting de markt en arbeidsmarkt kan vergroten.
De meeste sessies duren maximaal 3 uur. De summer school kent vier soorten sessies:

  • klassieke kennisoverdracht (wij praten, u luistert)
  • instructielessen (how to's in combinatie met hands-on toepassingen)
  • workshops (interactieve sessies waarin u samen met uw medeleerlingen tot nieuwe inzichten komt)
  • chalk & talk sessions (interactieve sessies waar u als deelnemer 'in control' bent en onze gastspreker zijn of haar expertise met u deelt rondom vragen die u heeft)

Zowel experts van e-office, waaronder de Microsoft Most Valuable Professionals (MVP's), als externe experts verzorgen de sessies.


Kijk onder 'agenda' voor een compleet overzicht van de e-office summer school sessies en schrijf u nu in. De meeste sessies vinden op twee verschillende data plaats zodat u uw favoriete sessie niet hoeft te missen vanwege uw vakantie. Wilt u verzekerd zijn van een plaats in de sessie, geef dan bij de inschrijving aan dat u gebruikt maakt van de 'Preferred seating' optie.

Bij iedere sessie ziet u wat het niveau is (concept of deep dive). Daarnaast ziet u of de sessie gratis is of dat er kosten aan zijn verbonden. 
Wilt u met meerdere collega's een of meerdere sessies volgen? Wij bieden u de mogelijkheid de sessies bij u op kantoor te verzorgen. Stuur voor meer informatie een e-mail naar info@e-office.com Wij nemen dan contact met u op om een datum af te stemmen.
We voegen continue sessies toe aan de agenda. Check dus regelmatig de agenda voor nieuwe sessies!

e-office wenst u een leerzame en inspirerende zomer!

Federation/PIC changes in OCS

Thanks Scott for pointing us out!

From http://communicationsserverteam.com/archive/2009/07/01/537.aspx ...

"Federation is an important goal for the Office Communications Server team and we are excited to announce several changes to public IM federation between Office Communications Server and public IM networks, effective July 1, 2009:

  • The Live Communications Sever Public IM Connectivity (LCS PIC) license will be renamed Office Communications Server Public IM Connectivity (OCS PIC) license.
  • Customers with Office Communications Server 2007 R2 Standard CAL or Office Communications Server 2007/Live Communications Server 2005 SP1 Standard CAL with Software Assurance will no longer require an additional license to federate with Windows Live.  (A license will still be required for federation with AOL & Yahoo!.)
  • With Windows Live federation, customers will be able to add Windows Live contacts to their Office Communicator contact list, view presence and send and receive instant messages.

For more information on public IM connectivity with Office Communications Server, please go to http://www.microsoft.com/communicationsserver/en/us/public-im-connectivity.aspx."

Wednesday, July 1, 2009

OCS MVP for 2009!

Dear Joachim Farla,

Congratulations! We are pleased to present you with the 2009 Microsoft® MVP Award! This award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others. We appreciate your outstanding contributions in Communications Server technical communities during the past year.

Thanks a lot guys! Stay tuned for this upcoming year. Lot’s of new stuff is coming up so be with us!

Thanks to everyone who make this happen! Special thanks to Toby Richards, General Manager, Community Support Services and Gerard Verbrugge for supporting me.

-Joachim Farla

Invitation for next UCVUG.nl (Dutch) session – Join now!

clip_image001

UITNODIGING

UCVUG.nl organiseert haar tweede gebruikersgroep bijeenkomst op 15 september 2009. U kunt daarbij aanwezig zijn!

We hebben voor u samengesteld een volledig avondprogramma met daarin twee zeer interessante sprekers.

Programma:

Sessie (1) - 45 minuten

Matthijs Hoekstra Developer Evangelist Microsoft Netherlands > UC Development

19:00 – 19:30

19:30 – 19:45 Vragen

-------------------------------------

Sessie (2) - 45 minuten

John de Breij Mitel Technical Consultant > Mitel en Unified Communications

19:45 – 20:15

20:15 – 20:30 Vragen

-------------------------------------

Joachim Farla - founder UCVUG afsluiting - 20:30 – 20:35

U bent van harte welkom om bij dit programma aanwezig te zijn.

REGISTREER HIER:

Joachim Farla
Infrastructure Specialist (founder UCVUG.nl)
Office Communications Server - MVP
IM/Presence: joachim.farla@e-office.com

TEL: +31880028301

e-office is Voice-Ready partner Microsoft Unified Communications OCS R2 press release (Dutch)

Houten, 22 juni 2009 - e-office, the human software organisation en specialist in het optimaliseren van de digitale werkomgeving van professionals, is door Microsoft officieel benoemd tot Voice-Ready partner for Microsoft Unified Communications. Deze erkenning volgt op het succesvol doorlopen van een uitgebreid Verification Plan. Daarmee verifieert Microsoft de kennis van Voice-Ready partners op het gebied van Office Communication Server R2, specifiek op het gebied van voice en voice integratie oplossingen.

e-office investeert continu in kennis op het gebied van Microsoft Unified Communications en voert implementaties uit bij haar klanten. “Het behalen van de Voice-Ready partner status toont aan dat e-office een gedegen partner is voor de technische implementatie van telefonie met Microsoft Unified Communications producten, die optimaal integreert met een digitale werkomgeving”, aldus Joachim Farla, OCS MVP bij e-office. “Deze erkenning bevestigt dat de kennis binnen e-office zich op het hoogste niveau bevindt.”

Microsoft Nederland is enthousiast over het feit dat e-office deze bijzondere status heeft behaald. “Met het behalen van de officiële status als Microsoft Voice Partner R2 bewijst e-office wederom dat zij innovatie omarmen en de toegevoegde waarde van nieuwe oplossingen uitdragen aan de klanten. Er is slechts een handvol partners die deze status hebben weten te behalen en deze partners zijn cruciaal voor ons gezamenlijk succes op het gebied van Voice. En e-office behoort tot onze top partners.” aldus Diane Janknegt, Manager Partners SMS&P bij Microsoft.
e-office begeleidt relaties bij het opzetten van een compleet en geïntegreerd communicatieplatform. "Voice-integratie maakt onderdeel uit van het UC-portfolio van e-office. Wij werken hierbij nauw samen met Microsoft en een aantal gespecialiseerde telefoniepartners. Zo kunnen we een passende oplossing bieden voor iedere klantsituatie", aldus Menno Windsma, directeur van e-office Microsoft. "Unified Communications vormt een belangrijk onderdeel in de manier van werken die past bij de 21ste eeuw. Wij noemen dit work21."

De invoering van Unified Communications binnen bedrijven verloopt in de praktijk doorgaans in een aantal stappen. Allereerst wordt instant messaging en aanwezigheidsinformatie beschikbaar gesteld voor personeel. Daarna volgt de integratie daarvan in systemen als Sharepoint en Office. De volgende stap is de integratie van spraak (PABX, gateway of virtueel) en tenslotte wordt door de connectie met Exchange een volledige geïntegreerde communicatieomgeving gerealiseerd. e-office is een van de weinige Microsoft-partners in Nederland die op alle stappen aanbevolen partner is.