Friday, November 30, 2007

Question from a dear reader...


since some weeks I follow your blog about OCS on and I appreciate your work very much.

I am desperatly looking for information about how OCS clients communication flows over the network:

For example a OCS user on a OCS server in Europe makes an IM communication with another OCS user on a OCS server in the same organization in the USA. I found that the SIP communication and the content oft he instant messages flows via the OCS servers and Video and Audio Streams flow directly from client computer to client computer?

  • But how are Video and Audio streams for Live Meetings flowing And how are the streams for voice calls flowing?
  • And how are those streams flowing for remote, federated and internet (=public IM) users?

I already googled a lot and studied almost all the OCS guides from MS but I have not found any complete documentation about the network requirements of OCS clients. I found a lot about how the network/firewall configuration must be for the OCS server itself but not for the OCS clients.

It would be great if you could point me to a good place where I can find that information.

Joachim Farla: well I pointed it out as good as possible. Review the OVUG Forum and give me your feedback. More information on: my feedback on OVUG

QoE Monitoring Server Release Note

Office Communications Server 2007 QoE Monitoring Server Release Notes

This document contains important information that you should know before you deploy and use the Microsoft Office Communications Server 2007, QoE Monitoring Server.


Quick Details

File Name:
OCS_QoE Release Notes.htm


Date Published:


Download Size:
23 KB

Download Release Note

Microsoft Office Mobile 6.1

Microsoft Office Mobile 6.1: Upgrade for Microsoft Office 2007 file formats. Work more UC like and upgrade the Office applications on your mobile.

Quick Details

File Name:


Date Published:


Download Size:
12.7 MB

Download: Here

;-) i'm running it:


Which API could i use?

Do you have some difficulties in deciding which API you must use for a specific functionality? Thursday, nov 29 there was a very good webcast to give you a overview. Presenters: Michael Dunn (also the guy from the OCS IgNite Tour) and Mithun Dhar. It gives you a good overview of the different API you can use when building your own application. You see differences in server and client API's. How to build your own Microsoft Office Communicator 2007 application, how to integrate OCS functionality within your own LoB applications, Designing Speech Server workflow. Nice webcast!


Recording Subject:

MSDN Webcast: Unified Communications for Developers: Building Co

Recording ID:



WWEvents Organizer

Recording On:

Thursday, Nov 29, 2007 11:32 AM (PST)

Duration :


Thursday, November 29, 2007

Hot news! SP1 for Exchange can be downloaded!

Exchange Server 2007 Service Pack 1

Quick Details


Date Published:


Download Size:
840.6 MB - 1695.4 MB*


840.6 MB



854.7 MB


Note from the editor

On November 30, you will be able to download Exchange Server 2007 with Service Pack 1. The list of new features in SP1 is long, including new deployment options, new features and improvements for each server role, improved integration with other applications, and even a new, third type of continuous replication. There are also general updates to almost all of the high availability topics for SP1, as well as significant updates in other content areas, such as those related to the Mailbox, Client Access, Hub Transport and Edge Transport, and the Unified Messaging server roles. You can find documentation on the new features by browsing or searching the Exchange Server TechCenter Library. If you're in evaluation mode, you can now download the Exchange Server 2007 with Service Pack 1 trial software and see how secure, anywhere access can enhance operational efficiency.

Unified Messaging has been improved and has added new features in Exchange 2007 SP1. To use some of these features, you must correctly deploy Microsoft Office Communications Server 2007 in your environment.

To correctly plan and deploy Exchange 2007 SP1 and Communications Server 2007 in your Unified Messaging environment, you must follow the planning and deployment steps that are provided in the

Office Communications Server and Client Documentation Rollup.

The following is a summary of the Unified Messaging features that are available in an integrated Exchange 2007 SP1 and Communications Server 2007 environment:

  • Ability to create SIP URI and E.164 dial plans by using the New Dial Plan wizard
  • Additional logic for resolving internal calling number
  • Notification of forwarding when leaving voice messages in scenarios where the destination uses call forwarding
  • Support for recording high-fidelity voice messages in Exchange Unified Messaging
  • Access to Outlook Voice Access from Microsoft Office Communicator 2007 without requiring the user to enter a PIN
  • Ability for Office Communicator 2007 clients to associate subjects and priorities to voice messages
  • Support for media streams to traverse firewalls
  • Integration of missed call notification e-mail messages with Office Communicator 2007
  • Ability to prohibit Play on Phone calls that are placed by using Office Communicator 2007 from being subjected to call forwarding rules that are configured

The following features are available in Exchange 2007 SP1 without integrating your Unified Messaging environment together with Communications Server 2007:

  • Support for Secure Realtime Transport Protocol (SRTP).
  • Exchange Management Console support for configuring Mutual Transport Layer Security (mutual TLS) for dial plans.
  • Ability to add a SIP or E.164 address for a user by using the Enable Unified Messaging Wizard.
  • Ability to modify extension numbers and SIP and E.164 addresses for a UM-enabled user by using the Exchange Management Console.
  • In-band fax tone detection. By default, this feature is disabled but can be enabled in environments that use IP PBXs.
  • Quality of Service (QoS) support.
  • For more information about each of these features in Unified Messaging and Exchange 2007 SP1, see New Unified Messaging Features in Exchange 2007 SP1.

Wednesday, November 28, 2007

New OCS document Backup/Restore!

Office Communications Server 2007 Document: Backup and Restoration Guide

This document provides information to help you backup and restore service in your Microsoft Office Communications Server 2007 infrastructure.


File Name:


Date Published:


Download Size:
1013 KB

Monday, November 26, 2007

Unified Communications API Roadmap

Mark Parker from Microsoft describe the following APIs and documentation:

  • Microsoft Office Communications Server 2007 Server SDK
  • Communications Server 2007 Speech Server Documentation
  • Microsoft Office Communicator Automation API
  • Live Meeting 2007 API Reference Guide
  • Microsoft Office Live Meeting Service Portal API Documentation
  • Unified Communications Managed API V1.0 SDK
  • Microsoft Unified Communications Client 1.0 SDK
  • Microsoft Unified Communications AJAX SDK

See: API doc

UC workplace

Some people may think how is the UC laptop of Joachim Farla setup? Well to give you a short briefing of that see the following.

  • Microsoft Windows Vista Business Edition x86
  • Microsoft Office 2007 Enterprise Edition
  • Microsoft Live Meeting 2007 console
  • Microsoft Office Communicator 2007
  • Microsoft Communicator Web Access 2007
  • IBM Lenovo T61P (4 gigs of RAM) 230 gb of HDD Intel 2 Duo CPU T7500 @ 2,20 Ghz (WEI = 4.8)clip_image001[6]
  • The Voyager 510 Bluetooth headset from Plantronics brings all day wearing comfort and superb audio quality to busy mobile professionals in a stylish and discreet design. For added convenience the Voyager 510 can be worn onclip_image002[6] either ear and folds for easy storage, and for added versatility incorporates Bluetooth V1.2 and multipoint connectivity. The optional base adaptor brings the benefits of Bluetooth wireless technology to your office phone, allowing you to use the Voyager 510 for all your communication needs. We use the device for a couple of months now.. and we are very excited (the only thing we have feedback on is the personocall software delivered out of the box is not working under Windows Vista - so picking up calls with 1 push on your headset is not working) in-depth information from Plantronics says that this will be fixed in January 2008. More specifications of this device: more
  • Windows Mobile 6.0 Palm Treo device (recently upgraded from WM5.0) - CoMo installed on it connecting to our Access Edge infrastructure and HSDPA connection.
  • LifeCam NX-6000. Compact and reliable, this clip_image003[6]webcam was designed especially for notebook computers. I've tested this device for a couple if hours now and I’m very surprised! Very good device, good sound quality and easy to ship ;-), and you get a very nice bag for putimage ting in the device when you are on the road. More information see the site at Microsoft: all features

So, last preparations for tomorrow second UC event @ e-office lot's of demo's on Live Meeting 2007, Exchange 2007, Unified Messaging, CWA 2007, MOC2007, CoMo, MoCM2007, autobot OCS, autobot integrating Enterprise Search MOSS, SharePoint integration OCS, MOR2007, Office Roundtable, CX700 Communicator phone, Polycom devices, LiveCam, Enterprise Voice, interoute. Tomorrow i will install the CX700 PolyCom device in our production environment. I will post how we did that and what the configuration issues may are. Personally I think that it will be an OOFTB-installation.

Tags van Technorati: Live Meeting 2007 , Exchange 2007 , Unified Messaging , CWA 2007 , MOC2007 , CoMo , MoCM2007 , autobot OCS , autobot integrating Enterprise Search MOSS , SharePoint integration OCS , MOR2007 , Office Roundtable , CX700 Communicator phone , Polycom devices , LiveCam , Enterprise Voice , interoute

Sunday, November 25, 2007

Newsletter Dec 2007 released!

This newsletter can sent to you personally and includes content based on my daily experiences with Unified Communications and its related products. If you do find this is interesting subscribe: SUBSCRIBE


More see: Newsletters Online...

Third UC&C event e-office

7th of February 2008 e-office is presenting the third unified communication and collaboration event in Houten (the Netherlands).

This event gives you an global overview of the functionalities of Microsoft Office Communications Server 2007 and Communicator 2007, Live Meeting 2007.

Subscribe? Ofcourse: Subscribe ;-)

And fill-in the form:


Second UC&C session e-office

27th of november e-office is presenting the second unified communication and collaboration event in Houten (the Netherlands).

This event gives you a global overview of the functionalities of Microsoft Office Communications Server 2007 and Communicator 2007, Live Meeting 2007.

At the end we will go more indepth for people who need more technical information. I will present the last 30 minutes of this session. Within this session i will show you the buildingblocks to start with OCS2007.


imageimageimage image

Before my presentation we will do some demo's because we are a company in believing "show me how it works".

For more technical people reading my blog i will give you a short wrap-up of my demo environment:

  • Microsoft Office Communicator Web Access*
  • Enterprise Pool in Expanded Mode with 1 front-end server*image
  • Web Conferencing Server*
  • A/V Conferencing Server*
  • Mediation Server*
  • Wb Conferencing Edge Server*
  • A/V Conferencing Edge Server*
  • Exchange 2007 Server 64 bits
  • Exchange 2007 UM Edge 64 bits
  • 3 IBM T61P laptops with 4 gigs of RAM.
  • Microsoft Office Roundtable :-) 
  • CX700 imageCommunicator Phone!





Agenda of this event:      

13.00 – 13.30 coffee/thea
13.30 – 13.45 introduction
13.45 – 14.30 vision unified communications & collaboration
14.30 – 15.00 demo unified communications
15.00 – 15.15 uur pause
15.15 – 15.30 continue demo unified communications
15.30 – 16.00 demo Roundtable
16.00 – 16.30 interactive discussion (whiteboard)
16.30 - 17.30 wrap-up snack

Subscribe next UC session 7 february 2008 @: Subscribe

Direction: (Live Search Maps) > e-office


Unified Communications and Windows Mobile

Unified Communications and Windows Mobile

Michael Murphy and Chip Vollers discuss the benefits of Unified Communications and Windows Mobile.

Communications today are increasingly complex, with a vast array of ways to communicate and an equally broad range of different devices and applications. While supposedly making our lives easier, all of these options actually make our lives more complicated. We are simply overwhelmed by the options to stay in touch with each other. This is communication chaos.

Microsoft believes the answer lies in software. Software that is people-ready, helping people to work more effectively together in real time. Unified Communications solutions provide presence awareness throughout Office System and LOB applications, imageenable teams to work together from distributed offices and while on the go, and reduce down time and hasten business decisions. Microsoft's UC solutions deliver identity-based, rich presence-enabled communications on the desktop and extend those capabilities to Windows Mobile devices with Office Communicator 2007. Communicator Mobile 2007 is designed to easily work with existing Office Communications Server 2007 and Exchange Server 2007 deployments, minimizing cost, management, and additional infrastructure investments.

Length: 0: 20:06 

WMA | MP3 High | MP3 Low Links may not work. Stay in contact... i will contact Jason ;-)

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New OCS Administration Guide version 1.1

Office Communications Server 2007 Document: Administration Guide

This document provides explains how to administer Office Communications Server 2007.

Released: 11/20/2007

File Name:


Date Published:


Download Size:
8.3 MB

OVA how to control?

Do you know how to control OVA feature in Exchange Server 2007 UM? Microsoft released the following PDF file: OVA


Thursday, November 22, 2007



Happy Thanksgiving everybody and for all the turkeys out there, you won't get eaten if you use Microsoft Dynamics CRM every single day! ahahaha nice post from mennotk

Weblog down.. oh no!

Reported: 12 Jun 2007, 7:30 PM UTC

Apparently there was a Raid 6 hardware failure and sharepointblogs, sharepointexperts, sharepointbootcamps, and whatever else is hosted by sharepointexperts has died.  From what I understand Dustin Miller has been working around the clock.  I believe Andrew Connell has more information on his blog at

Ton Stegeman (MVP and e-office employee ;-)) on Microsoft Office SharePoint 2007 (MOSS) did lose almost all his posts and images attached.


Step 1. Download WinHTTrack from Download Site


Step 2. Make a full backup of your current weblog.

Last night i backupped all my blogs unified-communications and ocsvirtualusergroup and it worked very well.

Assign an project name:


Specify your action and add specified URL


Run the tool... en wait!


The tool worked fine for me.

Tags van Technorati:

Wednesday, November 21, 2007


If you run Microsoft Office Live Communications Server 2005 SP1 or Microsoft Office Communications Server 2007 (hopefully ;-) and connected your AP or Edge servers to the internet... we can get in contact!


Step 1. Fill in my name (my SIP account is the same as my SMTP address)


Step 2. Drop me in your contact list! And live!

So, very simple! Do not hesitate to contact me by IM. I'am always in for a technical issue or just working things out generally. By the way you can also contact me through the public website of e-office at link

Interoute and consolidated edge server does it work?

Does it work interoute and consolidated edge server? See the link on the OVUG Forum (section Enterprise Voice, Mediation Server) Link: Here!

Two very good questions from Julian Datta from Microsoft.

Tuesday, November 20, 2007

Unified Communications Learning Path for Partners

Today i was investigating some learning paths available at Microsoft. See this site to make your own selection: Site

For techincal people the recommendations are:

Core training: More


Electives: Moreimage

Additional Resources: More


Microsoft’s Unified Communications (UC) Voice Ignite


Microsoft’s Unified Communications (UC) Voice Ignite is a 5-day technical workshop for partners who are proactively mobilizing their IT, Networking, and Telecommunication professionals to deliver Voice over IP solutions to customers. This invitation-only no-fee* event is based on Microsoft Exchange Server 2007 unified messaging (UM) and Microsoft Office Communications Server 2007.

During UC Voice Ignite you will build on your previous experience with Microsoft’s UC products** and learn how to successfully design and deploy Microsoft voice solutions for your customers through presentations based on experience, Hands on Labs, and a Make It Right Project.

We look forward to your active participation at this unique technical event!

*Hotel and travel expenses must be covered by the attendee. Breakfast and lunch will be provided daily.

**Microsoft Exchange Server 2007, Architecting and Deploying Unified Messaging (UM Power Up) and Office Communications Server (OCS) 2007 Ignite are prerequisites to attending UC Voice Ignite. If you have not already attended these trainings, you may search for local events or self-paced courses and labs offered online through the UC Learning Path Tool.


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Saturday, November 17, 2007

Are you a writer?

The lost couple of months i'm in contact with a project manager at Syngress for writing a new OCS2007 book "How to Cheat at Administering Office Communications Server 2007". They still looking for writers! ISBN: Book

Attached an e-mail from Syngress:

I'm still looking for authors for the following chapters of Elsevier's book titled How to Cheat at Administering Office Communications Server 2007, which is scheduled to go to press early in December:

5: Configuring the Edge Server

7: Configuring Archiving

The deadline for writing these chapters is December 3. If you can post this message on your forum, I'd definitely appreciate it. I need to find authors ASAP.

So, question who can help Syngress for writing the last chapters of this book. Doing it myself is not possible ;-(. When you think you help Elsevier please contact me ASAP.


Thursday, November 15, 2007

MOC2007 Presence Controls

Microsoft Office Communicator 2007 Presence Controls

The Microsoft Office Communicator 2007 Presence Controls use the automation interfaces of Microsoft Office Communicator 2007 to show presence information using Microsoft Office Communications Server 2007.

Quick Details

File Name:


Date Published:


Download Size:
519 KB


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It's Showtime

Special tenx to Jos Verlinde Senior MCS Consultant Microsoft Netherlands. It's Showtime special for the UC specialists in the Netherlands.

IT's Showtime

Office Communications Server 2007 integratie met telefoons

Office Communications Server 2007 integratie met telefoons

The presentation can be downloaded: Download

A.M.A Case Study and Interoute Services

A new Case Study is released at Interoute how interoute and AMA integrates with Microsoft Technology. Interesting...

More information on how to try this solution see: Signup for interoute one

More information about how to configure you're Mediation Server see: Configure Mediation Server

image image








Monday, November 12, 2007

Communicator Web Access

Communicator Web Access (2007 release) is an Office Communications Server 2007 server role that is now available on the Office Communications Server 2007 CD and no longer downloadable from the web. Communicator Web Access (CWA) addresses a specific customer need that is not satisfied by any other Office Communications Server 2007 server role. CWA provides a server scale client for Office Communications Server that targets the following 3 platforms:

  • Locked-down Windows – these are IT administered Windows computers, and therefore users cannot install Office Communicator 2007 to sign-in to Office Communications Server. Such users can still sign-in to Office Communications Server via CWA.
  • Non-Windows platforms – computers not running a Windows operating system cannot install Office Communicator 2007. Such users can use CWA.
  • Mobile client platforms – mobile devices with web browsing capability and compatible with AJAX technology or a custom client can potentially sign-in to Office Communications Server using CWA.

More information on the MOC weblog: CWA Tenx guys!

Saturday, November 10, 2007

UC Launch the Kuip


Yesterday we had a wonderful day at the Kuip in Rotterdam. The UC Launch in the Netherlands together with Microsoft Netherlands. In the very early morning we had to build up the stand 06:30 AM ! 05:45 out of bed... pff. Not easy can i say.

We prepared a complete demo environment for this day. Some highlights:

  • 4 x demo laptops with Vista Business and Office 2007 Enterprise Edition
  • 3 x Toshiba cams to demonstrate IM+Video
  • 3 x Windows Mobile 6.0 Prof devices with CoMo client installed
  • UC video devils wears prada
  • self-made CoMo demonstration video
  • 1 server running OCS - Communicator Web Access Server 2007
  • 1 server running OCS - Mediation Server connected to interoute (largest iSIP company in the United Kingdom
  • 1 server running OCS - Enterprise Edition Pool
  • 1 server running OCS - Web Conferencing Edge / Remote Access
  • 1 server running OCS - A/V Conferencing Edge
  • 1 server running OCS - A/V Conferencing Server
  • 1 server running OCS - Web Conferencing Server
  • 1 server running OCS - Web Components Server


We get a lot of different questions on our stand. Top items:

1. How do you integrate interoute with OCS Mediation Server? Answer: Connect Interoute and OCS Mediation Server


2. How much does it cost to route outbound and inbound calls through the Interoute Network? Answer: Overview more information send a e-mail to Nelson Tavares da Silva at (Account Director)

3. How is the voice quality within OCS? Answer: More information you can read in this document: QoE document

4. Is there a possibility to integrate OCS functionals (basic IM etc) only in basic websites? Answer: Yep, see the Microsoft AJAX SDK OCS: OCS 2007 SDK and OCS: Unified Communications AJAX SDK or OCS: Communications Server SDK.

5. How many does the MOR costs? MOR = Microsoft Office Roundtable device. Answer: vary between 1900 euro and 3000 euro. See: Fluks and NEC More information on Roundtable:  "Microsoft RoundTable is an advanced collaboration and conferencing device that provides meeting participants with an engaging, immersive conferencing experience. Combined with Microsoft Office Communications Server 2007 or Microsoft Office Live Meeting service (2007), RoundTable provides a 360-degree view of the conference room, wideband audio, and video that tracks the flow of conversation between multiple speakers. "


6. How does OCS deal with logical Routing between multiple Mediation Servers and VOIP gateways? Answer:

Communications Server 2007 is responsible for seamlessly routing all voice calls for users who are enabled for Enterprise Voice. Core routing components and logic for Enterprise Voice reside on the following Communications Server 2007 roles:

· Standard Edition Server in the role of Front End Server or Director

· Enterprise Edition Front End Server

The core routing components are the Translation Service, Inbound Routing Component, and Outbound Routing Component:

Translation Service

The Translation Service is the server component that is responsible for translating a dialed number into E.164 format, using normalization rules based on location profiles that are defined by the administrator.

Inbound Routing Component

The Inbound Routing Component handles incoming calls largely according to preferences that are specified by users on their Enterprise Voice clients. For example, users specify whether unanswered calls are to be forwarded or simply logged for notification. If call forwarding is enabled, users can then specify whether unanswered calls should be forwarded to another number or to an Exchange 2007 Unified Messaging server that has been configured to provide call answering. The Inbound Routing Component is installed by default on all Standard Edition Servers and Enterprise Edition Front End Servers.

Outbound Routing Component

The Outbound Routing Component routes calls to PBX or PSTN destinations. It applies call authorization rules to callers and determines the optimal media gateway for routing each call. The Outbound Routing Component is installed by default on all Standard Edition Servers and Enterprise Edition Front End Servers.

The routing logic that is used by the Outbound Routing Component is in large measure configured by network or telephony administrators according to the requirements of their organizations. This guide is primarily devoted to explaining how to plan and configure data structures that the Outbound Routing Component uses to route outgoing calls. These data structures include phone usage records, voice policies, and routes.

More information see:

Microsoft® Office Communications Server 2007 Enterprise Voice Planning and Deployment Guide (download: doc)

Conclusion: great day, great presentations and a lot of happy people!

Thursday, November 8, 2007

New Microsoft Office Communications Server elearning

Learn how to take advantage of the enhanced e-learning collection on enterprise capabilities provided by Office Communications Server 2007, and get a richer experience using virtual labs designed for the final product version.

Note: You may also want to mention the free downloadable sample chapters from the Microsoft Office Communications Server 2007 Resource Kit:


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Tuesday, November 6, 2007

Analysis, Tuning Audio with OCS2007!

Log Analysis and Tuning Using Analytics and Tuning Studio whitepaper is released.

Quick Details

File Name:


Date Published:


Download Size:
1.1 MB

Download: Link

This whitepaper discusses using Analytics and Tuning Studio, which is included in Microsoft Office Communications Server 2007 Speech Server. Topics covered include an overview of analysis and tuning scenarios, a summary of trace logging configurations, application development decisions that impact application tuning, and best practices for speech application tuning. This paper also describes how to reduce no-recognitions due to out of grammar utterances, as well as how to perform various session, task, and turn analysis tasks.

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Sunday, November 4, 2007

Weekend off!

This weekend i was completely free. No work, no UC related things. I enjoyed it! Of course in this weekend there was something interesting catching my eye! After 1 hour sitting on my bike to Utrecht we arrived at Media Market.

No thats not real! Right? Worlds biggest Plasma TV. Woh! And also very cheap 60k euro's! heheh.


Some specs:

  • Panasonic TH 103 PF9 EK
  • 262 cm display!
  • Full HD 1920-1080P
  • Contrast 5000:1
  • 2m pixels!
  • Worlds biggest plasma
  • Price: well i think i have to talk with my boss ;-)
  • 103-inch
  • 220 kg....
  • 1500W ;-) jezus chri..


Conclusion: nice TV to put Media Center on hahaha. Next week we are setting on the UC Launch in the Kuip (Rotterdam)... stay tuned! 

Thursday, November 1, 2007

OCS QOE Monitoring Server new download!

Microsoft Office Communications Server 2007 Quality of Experience Monitoring Server

File Name:


Date Published:


Download Size:
78.9 MB

Download link: Download

OCS2007 and QO(S)E

Post by Warren Barkley:

Earlier this week, Office Communications Server 2007 Quality of Experience Monitoring Server (QMS for short) released to manufacturing. As we were conceiving Office Communications Server 2007, we were looking at ways to give IT manager an improved and simplified management experience.

I knew that we didn’t want to use the quality management methods favored by many of the vendors which required administrators to put sniffers in the network and that we had some great technology in our endpoints which would tell you everything you need to know about the quality of every call and conference.

Unlike traditional approaches to voice quality which start and end at the quality of the network, QMS represents a whole new way of thinking about voice quality.  The QMS is a pure software-based solution that monitors voice quality using all the information collected by the endpoints, MOS (mean opinion score), loss, jitter, delay, device quality and over a dozen other parameters that are used to determine quality. All this great data allows administrators to not only monitor the quality of the calls but also gives them the ability to slice and dice call data to diagnose issues at their source.  QMS works with the other tools IT already knows and uses like Access, Excel or SQL for reporting and slicing and dicing data, and System Center Operations Manager for alerting and monitoring.


The QoE Monitoring Server is a new server role for Microsoft Office Communications Server 2007 Standard Edition or Enterprise Edition. It provides the information that you need in order to better understand the media quality that your users are experiencing in your Office Communications Server 2007 deployment. With QoE Monitoring Server, you can do the following:

  • Gather statistics on media quality of locations or based on a grouping of subnets
  • Proactively monitor and troubleshoot media quality of experience issues
  • Perform diagnostics to diagnose VoIP user complaints
  • View trends which can help you with post-deployment growth and measure results against the service level agreement

The QoE Monitoring Server collects quality metrics at the end of each VoIP call from the participant endpoints, including IP phones, Microsoft Office Communicator 2007, the Microsoft Office Live Meeting 2007 client, and Microsoft Office Communications Server 2007 A/V Conferencing Server and Mediation Server. These quality metrics are aggregated and stored in a SQL database. The data can then be used to alert you to abnormal media quality conditions and also to generate routine media quality reports.

System Requirements

  • Supported Operating Systems: Windows Server 2003
  • Microsoft Office Communications Server 2007 Enterprise pool or Standard Edition Server.