Wednesday, January 7, 2009

UC Tips and Tricks Flashcards for End-Users

I’m delighted to share with you our brand new Unified Communications Tips and Tricks Flashcards for End-Users!  Specials thanks to Robin Martin-Emerson.

The attached deck of tips and tricks flash cards for Microsoft’s Unified Communications can help end-users get things done. Each card provides step-by-step instructions for how to use Microsoft’s Unified Communications software and technology. Use it yourself or send these to others you know.

If you need the resource files please sent me an email and I will get it for you.

Download link

Tuesday, January 6, 2009

New Roles and Capabilities in Office Communications Server 2007 R2

Lots of customers also have questions about the new roles and capabilities in OCS 2007 R2. Idem with this blogpost a short list is provided.

Office Communications Server 2007 R2 introduces the Unified Communications Application Server (UCAS) which is installed on each front end server. e-office will install also the UCAS server to support these capabilities for our internal employees. This UCAS component enables many of the new capabilities in OCS 2007 R2 which are implemented as UCAS applications. The table below shows new Office Communications Server 2007 R2 roles and associated capabilities.

Roles Component Capabilities
Conferencing Auto Attendant (CAA) UCAS Application PSTN dial-in conferencing
Conferencing Announcement Service (CAS) UCAS Application PSTN dial-in conferencing, Music on hold
Call Control Server (CCS) UCAS Application Single Number Dialing for mobile phones
Automatic Call Distribution (ACD) UCAS Application Response Group
Interactive Voice Response (IVR) Web Component Workflows for Response Groups
Application Sharing MCU Desktop Sharing via RDP
Mobile Communicator Express (MCX) CWA

Single Number Dialing for non-Microsoft phones

Channel Service, Lookup Service, Web Service and Group Chat Console Chat Server Group Chat
Attendant Console Client Delegation, Boss/Admin, Console

 

Key changes from Office Communications Server 2007 and now in R2!

Lots of customers would like to know which major changes Microsoft has made to their existing OCS infrastructure (OCS 2007) vs OCS 2007 R2. Let make a very short list for you. Enjoy it and feel free to leave some comments if you like.

Update Server:

The Update Server no longer requires Windows SharePoint Services

Roles impacted: Front End, Web Components, Reverse Proxy

Comments: A file share is used instead to store image updates which are published through a virtual directory on the Web Components server and through the Firewall via the HTTP Reverse Proxy. Integration with Microsoft Software Update Services is no longer provided.

QoE Server:

QoE Server becomes Monitoring Server and includes CDR functionality that was in the Archiving Role

Roles impacted: Quality of Experience Monitoring Server

Archiving Server:

Archiving Server no longer collects CDRs

Roles impacted: Archiving Server

Enterprise Edition Expanded Topology:

Enterprise Edition Expanded Topology is no longer a preferred deployment scenario

Roles impacted: Expanded Edition roles

Comments: Consolidated Edition should be deployed for Enterprise Edition Pools. The Expanded Edition configuration is no longer offered in the setup wizard.

Consolidated Edge role:

The Consolidated Edge role is now the only supported edge topology.

Roles impacted: Edge

Comments: Multiple consolidated edge servers can be deployed behind a load balancer for scale and high availability

Publicly routable IP address:

A publicly routable IP address is no longer needed in a site with only a single Edge Server

Roles impacted: Edge

Comments: When multiple edge servers are deployed with a load balancer, a publicly routable IP address is still required.

Edge Server port requirements:

Edge Server port requirements have been changed:

Roles impacted: Edge

Monday, January 5, 2009

Lots of OCS R2 news

As you probably missed the OCS R2 video's on TechNet Edge Microsoft published lots of information especially looking at the OCS R2 Planning Tool, CoMov3, Anywhere Access, Single Number Reach, Group Chat, OC, CWA, Conferencing and the brand new OCS R2 Attendant! Within almost 30 days from now you can deploy Office Communications Server 2007 R2 ! ;-)

Stay tuned on this weblog within 30 days you will receive some blogposts on how to migrate to OCS R2 (from OCS 2007). How to perform forest and domain preps (tips and tricks) and much more.

Friday, January 2, 2009

Microsoft Office Communicator Mobile (2007 Release) version 2.0.468.0

Quick Details

File Name:
CommunicatorMobile.msi

Version:
2.0.468.0

Knowledge Base (KB) Articles:
KB960492

Date Published:
12/28/2008

Language:
English

Download Size:
4.7 MB - 4.7 MB*

Issue that the hotfix rollup package fixes

  • Communicator Mobile 2007 crashes when you try to sign in to Office Communications Server 2007 R2.