Tuesday, April 7, 2009

NEW MSFT Downloads

Office Communications Server 2007 R2 Quick Reference for Communications Server 2007 R2 Attendant

This quick reference card summarizes the tasks most commonly performed when using Office Communications Server 2007 R2 Attendant.

4/6/2009
3450

Agent Communications Panel

Agent Communications Panel enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.

4/6/2009
32488

Office Communications Server 2007 R2 Release Notes

These documents contain important information that you should know before you deploy and use Microsoft Office Communications Server 2007 R2 and clients.

4/6/2009
3143

Quick Reference Card for Communicator Mobile for Java

This quick reference card summarizes the common calling, IM, presence, and contact management tasks in Microsoft Office Communicator Mobile for Java.

4/6/2009
21427

Monday, April 6, 2009

Unified Communications WebChat interview next week

Next week (14th of April 2009) we have an internal WebChat Interview with Michiel van Oudheusen (Software Architect behind WebChat client).

image

We have some cool demo’s to show and also some technical information behind the client. So stay tuned and we will give you some insights on:

  • How is the OCS R2 Webchat build?
  • Which services do you use?
  • Which components are used and how do they interact?
  • Is this product suitable for building it or using it on top of Software as a Service?
  • How does this software or service running on your platform?
  • What are the system requirements (hardware/software)  server/client side?
  • Can this client be implemented on each platform? On which platforms?
  • In case of Microsoft Office SharePoint Server 2007 how can this client be implemented on the webpage?
  • Are there any security concerns?
  • <<<<<Demonstration >>>>>>;-)

image So please be with us next week and enjoy the new Silverlight 2.0 WebChat client based on Office Communications Server 2007 R2 Technology.

Saturday, April 4, 2009

RESOLVED - OCS 2007 R2 PIC fails against AOL

Special thanks to Scott Oseychik who worked this out. Check the source.

Issue:

Using Microsoft Office Communicator 2007 R2 in conjunction with Office Communications Server 2007 R2 would intermittently fail to communicate with AOL AIM clients via PIC.  Note that this would only reproduce if your OCS 2007 R2 Edge role is running Windows Server 2008 (x64); not Windows Server 2003 (x64).

Resolution:

Essentially, it boils down to tweaking the Windows Server 2008 Edge role to initially establish the SSL dialog using the TLS_RSA_WITH_RC4_128_MD5 cipher suite.

In order to change the cipher suite order, do the following on your Windows Server 2008 (x64) Edge server:

1. Start -> Run -> gpedit.msc -> OK

2. Within the Group Policy Object Editor, expand Computer Configuration, Administrative Templates, Network

3. Under Network, select SSL Configuration, and then double-click on SSL Cipher Suite Order (by default, the SSL Cipher Suite Order is set to "Not Configured")

4. Select the “Enabled” radio button, and in the in the SSL Cipher Suites text box, copy the entire string into Notepad.  It should look like the following:

TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_RC4_128_SHA,TLS_RSA_WITH_3DES_EDE_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P256,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P384,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P521,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P384,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P521,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P384,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P521,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P521,TLS_DHE_DSS_WITH_AES_128_CBC_SHA,TLS_DHE_DSS_WITH_AES_256_CBC_SHA,TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA,TLS_RSA_WITH_RC4_128_MD5,SSL_CK_RC4_128_WITH_MD5,SSL_CK_DES_192_EDE3_CBC_WITH_MD5,TLS_RSA_WITH_NULL_MD5,TLS_RSA_WITH_NULL_SHA

5. The objective here is to move TLS_RSA_WITH_RC4_128_MD5 to be a the front of the list.  So, in your Notepad document, find TLS_RSA_WITH_RC4_128_MD5, cut it, navigate to the beginning of your notepad document, and paste TLS_RSA_WITH_RC4_128_MD5.  The new order should look like the following:

TLS_RSA_WITH_RC4_128_MD5,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_RC4_128_SHA,TLS_RSA_WITH_3DES_EDE_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P256,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P384,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P521,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P384,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P521,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P384,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P521,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P521,TLS_DHE_DSS_WITH_AES_128_CBC_SHA,TLS_DHE_DSS_WITH_AES_256_CBC_SHA,TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA,SSL_CK_RC4_128_WITH_MD5,SSL_CK_DES_192_EDE3_CBC_WITH_MD5,TLS_RSA_WITH_NULL_MD5,TLS_RSA_WITH_NULL_SHA

6. Click OK, then restart your Windows Server 2008 (x64) Edge server for these changes to take effect.

We have verified (and re-verified) these steps work, and can now successfully communicate with AOL AIM clients using Office Communicator 2007 R2 via PIC.

Thursday, April 2, 2009

Office Communications Server 2007 R2 Capacity Planning Tool

DOWNLOAD
Quick Details

Version:
6907.3

Date Published:
3/30/2009

Language:
English

Download Size:
8 KB - 27.0 MB*

Overview

The Office Communications Server 2007 R2 Capacity Planning Toolkit provides a set of tools and documentation to simplify capacity planning for Office Communications Server 2007 R2. The Capacity Planning Toolkit can be used as a complement to the Microsoft Office Communications Server 2007 R2 Planning Guide.
This release of the Office Communications Server 2007 R2 Capacity Planning Toolkit contains tools and documentation to simplify your hardware planning, provide you with increased knowledge and best practices for performance tuning, and improve your ability to verify the performance of your intended Office Communications Server 2007 R2 deployments.
The Capacity Planning Toolkit is intended for use by IT professionals in a test environment prior to production deployment. These tools should never be used against a live production environment.


The tools in this Toolkit are designed to be used with Office Communications Server 2007 R2 only. If you are searching for tools that work with Live Communications Server 2005, please download the Live Communications Server 2005 Capacity Planning Toolkit from http://www.microsoft.com/downloads/details.aspx?familyid=107a5e83-ca59-4bcb-a3bc-27efd97a477d&displaylang=en

Wednesday, April 1, 2009

Support21 CrossTalk Joachim Farla and Ton Stegeman

Support21 CrossTalk (first Part – I)

Joachim Farla [MVP] and Ton Stegeman [MVP] had an interview about Support21 live with Microsoft Academy Mobile which is published to the external community and partner channel very soon!

UPDATE: thanks for all the feedback! The previous YouTube movie was not the entire interview. Full Interview available on MSN Soapbox:

The support21 project is created from our work21 vision. It’s not a product. Organizations look for possibilities to make better use of the potential of their employees. They search for more innovative ways of working.

The organization's greatest assets are their employees; people can adjust, processes do not adjust by themselves. By finding the right combination of current knowledge, internal and external processes and communication we can assist on your journey the new way of working. We call this work21.