New UC updates on Microsoft Download

Cumulative Update for Office Communications Server 2007 Speech Server

This is the cumulative update for Speech Server 2007 that includes all fixes to April 2009.

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IT Manager’s Unified Communications Rollout Checklist

This checklist contains a list of materials to administer and promote Microsoft unified communications technologies throughout your company.

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Helpdesk Planning Checklist

This is a list of materials to administer and promote Microsoft unified communications technologies throughout your company.

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Frequently Asked Questions

This list of Frequently Asked Questions answers common questions about Microsoft Office Live Meeting and Microsoft Office Communicator 2007 R2

4/21/2009
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Helpdesk and Support Staff Training

Train your Helpdesk and support staff to use the Microsoft unified communication technologies before you start the rollout.

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Change Management Resources

Change Management resources provide tools that will help you introduce Microsoft unified communications technologies smoothly and effectively in your organization and help end users through this technology transition.

4/21/2009
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Tips and Tricks Flash Cards

This deck of tips and tricks flash cards can help you get things done.

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Quick Reference Cards

Quick Reference Cards and Getting Started Guides provide basic steps and guidance for using the Microsoft unified communications products and are great hand-outs for end users.

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Communication Plan Sample

This Communication Plan sample will help you to communicate the different pieces of information about your rollout to your stakeholders.

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Success Metrics Example

Microsoft Office Communications Server provides data-collection services that you can use to create your own reporting system.

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