Tuesday, January 6, 2009

New Roles and Capabilities in Office Communications Server 2007 R2

Lots of customers also have questions about the new roles and capabilities in OCS 2007 R2. Idem with this blogpost a short list is provided.

Office Communications Server 2007 R2 introduces the Unified Communications Application Server (UCAS) which is installed on each front end server. e-office will install also the UCAS server to support these capabilities for our internal employees. This UCAS component enables many of the new capabilities in OCS 2007 R2 which are implemented as UCAS applications. The table below shows new Office Communications Server 2007 R2 roles and associated capabilities.

Roles Component Capabilities
Conferencing Auto Attendant (CAA) UCAS Application PSTN dial-in conferencing
Conferencing Announcement Service (CAS) UCAS Application PSTN dial-in conferencing, Music on hold
Call Control Server (CCS) UCAS Application Single Number Dialing for mobile phones
Automatic Call Distribution (ACD) UCAS Application Response Group
Interactive Voice Response (IVR) Web Component Workflows for Response Groups
Application Sharing MCU Desktop Sharing via RDP
Mobile Communicator Express (MCX) CWA

Single Number Dialing for non-Microsoft phones

Channel Service, Lookup Service, Web Service and Group Chat Console Chat Server Group Chat
Attendant Console Client Delegation, Boss/Admin, Console


1 comment:

ucas said...

just linked this article on my facebook account. it’s a very interesting article for all...