Lots of customers also have questions about the new roles and capabilities in OCS 2007 R2. Idem with this blogpost a short list is provided.
Office Communications Server 2007 R2 introduces the Unified Communications Application Server (UCAS) which is installed on each front end server. e-office will install also the UCAS server to support these capabilities for our internal employees. This UCAS component enables many of the new capabilities in OCS 2007 R2 which are implemented as UCAS applications. The table below shows new Office Communications Server 2007 R2 roles and associated capabilities.
|Conferencing Auto Attendant (CAA)||UCAS Application||PSTN dial-in conferencing|
|Conferencing Announcement Service (CAS)||UCAS Application||PSTN dial-in conferencing, Music on hold|
|Call Control Server (CCS)||UCAS Application||Single Number Dialing for mobile phones|
|Automatic Call Distribution (ACD)||UCAS Application||Response Group|
|Interactive Voice Response (IVR)||Web Component||Workflows for Response Groups|
|Application Sharing||MCU||Desktop Sharing via RDP|
|Mobile Communicator Express (MCX)||CWA|| |
Single Number Dialing for non-Microsoft phones
|Channel Service, Lookup Service, Web Service and Group Chat Console||Chat Server||Group Chat|
|Attendant Console||Client||Delegation, Boss/Admin, Console|